Luxury Appraiser (Makati)
Location: Makati
Employment Type: Full-time, On-site
Role Overview
WE are seeking a highly dependable and detail-oriented Appraiser & Operations Coordinator to support both front-line appraisal functions and overall business operations. This role is critical in a small, hands-on organization and requires someone who can be trusted with valuable assets, cash, sensitive information, and external coordination.
The position combines collateral appraisal, operations support, cash and administrative management, and coordination with service providers, working closely with management.
Key Responsibilities
Appraisal & Front-Line Duties
Evaluate, authenticate, and appraise collateral items such as jewelry, watches, and other high-value goods
Conduct detailed inspections and ensure accurate, consistent valuations
Prepare and maintain proper documentation for appraisals, loans, and redemptions
Provide professional, discreet, and high-quality customer service
Assist in safeguarding inventory and ensuring proper handling and storage of collateral
Operations, Finance & Cash Management
Oversee daily cash handling and basic cash management, including coordination with the cashier
Monitor cash balances and assist with bank deposits and withdrawals
Coordinate with banks regarding accounts, payments, and required documentation
Ensure proper recording and safekeeping of financial and transactional documents
Administrative & Business Coordination
Coordinate with the company’s external accountant for reports, documentation, audits, and compliance requirements
Liaise with manpower agencies regarding staffing, contracts, schedules, and basic HR matters
Coordinate with IT service providers for system setup, troubleshooting, POS support, and data security
Handle or oversee payment of utilities, rent, and other operational bills
Assist in procuring and coordinating HMO and employee benefit providers
Maintain organized physical and digital records and ensure timely follow-ups
Compliance & Support Functions
Ensure adherence to internal controls, company policies, and regulatory requirements
Support management in day-to-day operational matters and special projects
Act as a trusted point of contact between management and external partners
Qualifications & Skills
Background in appraisal, pawnshop operations, jewelry, watches, luxury goods, or retail finance is an advantage
Highly trustworthy, detail-oriented, and organized
Comfortable handling cash, valuables, and confidential information
Strong coordination and communication skills
Able to multitask, prioritize, and work independently in a small-business environment
Proficient in basic office software and documentation tools